What happened: I want the second flannel shirt ordered in the amount of $**.** canceled.*I want the above request taken care of.

What happened: Ihave already send Customer support and email and So far not so good. see below**You say thank you for your order, you took my money but I still don’t have what I paid for. I getting irritated, you say that you have track the package and it on its way. Did ya not notice that I tracked it too. Did you not read not email, I include the tracking info, It was part of the email. It was suppose to have been here already. I contacted the shipper since you didn’t bother following up.**This is the response from your shipper (UPS). Please take a little responsibility for whom you chose to ship with.**Dear Anthony,**Thank you for emailing us. I totally understand that you would like to know when you should receive this package, because it was supposed to be delivered by now. **I checked the status of your package in our tracking system. Our records indicate that your package was shipped using UPS Mail Innovations service. **If you aren't familiar with UPS Mail Innovations, this is a contract service. Basically, it is a high-volume mailing service with an effective way of delivering domestic and international mail. UPS picks up mail items and then processes, sorts, and transports the mail pieces to the appropriate destination Post Offices. The U.S. Postal Service makes the final delivery to the consignee. **This package should had been delivered by now. Therefore at this point a lost package investigation is needed.**For further assistance please report this with the sender*shipper so they will let you know the steps to follow regarding this package. **Sincerely, **Ana B. *UPS Customer Care Representative**For quick and easy answers, please visit our UPS Help and Support Center.***Look at the tracking…It’s started in WI got to CA and is now in MO. The Tracking says it was suppose to be on Oct *h. Do all your orders get a tour of the country? If I don’t get m order by the end of the week I would like a refund.**Sent from Mail for Windows **** *From: Customer Service ******@***.com**Sent: Wednesday, October **, **** *:**:** AM*To: Anthony Schachner ******@***.com**Subject: RE: Order *:WEB******** * Order date: Oct. *, **** * *Good Morning,**Thank you for your recent order. * *We tracked your package using the USPS website (www.usps.com). We can confirm that your order shipped on ********** and is shown to be in transit to the next facility as of **********. **The USPS tracking number is **************************. If you go to www.usps.com, you may track this package at your convenience.**If you need further assistance, please contact us toll free at ***-***-**** or email us at *****@***.com.**Sincerely,*Amber P.*Duluth Trading*Customer Service* ***-----Original Message-----*From: Anthony Schachner *mailto:*****@***.com* *Sent: Tuesday, October **, **** *:**:** PM*To: Customer Service*Subject: Order *:WEB******** * Order date: Oct. *, ******What going on with my order?***In Transit by Post Office*Estimated Delivery*Tuesday***********Estimated Time*by *:** P.M.*Additional Information*Mail Innovations is not a day definite service. Please check Shipment Progress for transit details.*Send Updates*Ship To*CAMPO, CA, *****, US*We care about the security of your package. Log in to get more details about your delivery.*Shipment Progress*Date*Location*Activity*********** *:** A.M.*Hazelwood, MO, United States*Package processed by post office*********** *:** A.M.*Hazelwood, MO, United States*Package processed by post office*********** *:** A.M.*Hazelwood, MO, United States*Package processed by post office*********** *:** A.M.*Hazelwood, MO, United States*Package processed by post office*********** *:** P.M.*Bell Gardens, CA, United States*Shipment Acceptance at Post Office*********** **:** A.M.*Fontana, CA, United States*Package departed UPS Mail Innovations facility enroute to USPS for induction*********** *:** A.M.*Fontana, CA, United States*Package received for sort by destination UPS Mail Innovations facility*********** *:** A.M.*Bensenville, IL, United States*Package transferred to destination UPS Mail Innovations facility*********** **:** P.M.*Bensenville, IL, United States*Package processed by UPS Mail Innovations origin facility*********** *:** P.M.*Bensenville, IL, United States*Package received for processing by UPS Mail Innovations*********** **:** P.M.*BELLEVILLE, WI, United States*Shipment tendered to UPS Mail Innovations*********** **:** A.M.*United States*Shipment information received by UPS Mail Innovations

What happened: I ordered (WEB********) online and discovered the order was shipping to:*Donald Mickunas***** Viscount Blvd A-N ****El Paso, TX *****.**I would like the shipping address changed to:*Donald Mickunas**** Harville St*Morristown, TN *******If you can do this, it will save me additional shipping charges from TX to TN. Thanks!

What happened: Christmas gift need different size, but want both the same. Just want women's in a Large size to and mans in Med. size we want all the same except size. Need address where to sent the returns back.

What happened: I PLACED AN ORDER LAST WEEK BUT I CAN NOT FIND A CONFIRMATION.*MY EMAIL IS *****@***.com. DO I HAVE AN ORDER????

What happened: Briefly. Wife bought me what she thought good quality pants. Not cheap. Wore them * times and cheap plastic pocket snaps just broke off. Replaced myself with good quality brass snaps from fabric store. Think for such a bragging company on tv advertising product would actually stand up to use. Called customer service and female had attitude and was like send back or oh well, your ****** luck. Told her fine will go with north face or Columbia next time . She was was like go ahead. Pretty disappointed in the whole experience. Be nice if someone really stood by their product these days. Pretty sad. Thought feedback would be helpful to keep your products up to standards. What would satisfy me ? An incentive like coupon of equal cost to try another pair of pants to make me rethink my views on duluth products. Otherwise will continue to feel scammed and spread the news to as many folks as possible of my experience. Dont get me wrong. I am about quality and hope this helps duluth in manufacturing decisions. Good luckSending me a coupon or credit equal to product i am unsatisfied with to win back my trust in their product.