Rating: 5.0 - 2 Reviews

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Duluth Trading Reviews

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No More Waiting on Hold

Welcome to our website page dedicated to providing you with the essential information you need to contact customer service of Duluth Trading via phone. Our aim is to assist you in efficiently locating the phone number of Duluth Trading and address any concerns or inquiries you may have about your Duluth Trading purchases. We understand that waiting on hold for extended periods to inquire about your order on Duluth Trading can be frustrating, which is why we provide tips on how to efficiently and effectively communicate with a Duluth Trading representative once you've reached them. By following our step-by-step guide for contacting Duluth Trading customer service team, you'll be able to identify yourself and state your reason for calling in a clear and concise manner, helping the Duluth Trading representative assist you more effectively. We also provide guidance on how to ask the Duluth Trading representative for assistance, as well as how to follow any instructions provided by the Duluth Trading representative.

With this information, you can reach out to the Duluth Trading customer service via phone with confidence, knowing that you have the tools necessary to quickly and efficiently address any concerns or inquiries you may have about your Duluth Trading purchases.

Duluth Trading Phone Number

Toll-Free Number:

800-505-8888

Current wait: 3 mins (2m avg)

Hours: 24 hours, 7 days

Best time to call: 10:15am

Customer Service Phone Number:

  • (781) 262-0901

    Burlington, MA

  • (816) 448-8338

    Independence, MO

  • (484) 393-4701

    King of Prussia, PA

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What happened: I was trying to do something, and ran into a problem.

What happened: Flex fire hose work pants(****b) the elastic deteriorates within one year leaving pickers throughout and also seem to thin out prematurely,these pants should last longer but don't ! I had one pair I had to cut to make shorts to try to recoup something! I went to the Warwick right store an they were quite arrogant,I couldn't believe it as they were always so accommodating!I have ** dollar cargo pants from khols that have spandex and do not deteriorate.Duluth used to be my favorite but the fact that I was turned away with no honoring an obvious defect blew me away from Duluth.

What happened: My order *SO********* ordered back in December * January. Order was received fine. Pants not really true to size. Had to make a return. Easy. Not returned immediately - COVID hit. Items returned *st part of February. Waited a couple of weeks and heard nothing. Called and was told return had been received but not showing anything sent back to me (I just wanted an exchange). Was informed that the merchandise would be sent right out. Called, AGAIN, today & was told the items would be sent out tomorrow or the next day. Asked why I wasn't informed the items didn't ship when I was told they would ship and just got an excuse that they might have had to be pulled from another location. If that were the case, good Customer Service would have been to notify the customer of the delay and why. You might have a "No Bull" guarantee, but you have bad Customer Service. No matter what the problem may be, if you have good Customer Service, and keep the customer in the loop as to why is going on instead of having him to call and call to find out, then usually anything is acceptable. Your company should build it's reputation on ** Customer Service and then you could follow with your "No Bull" guarantee. That guarantee isn't worth the paper it's printed on if there is no good Customer Service to back it up!!!

What happened: I have not received my package. Can you find out what happened to it?*Order *WEB**********Tracking *****************************The last tracking information was on December **nd.

What happened: I ordered cards on Dec *th and I need to know when they will get in the mail. Order number is WEB********. Thank you.

What happened: Hello, my name is Margaret Calhoun, I ordered a henley shirt and two books on November **th. They were supposed to arive on Dec *th. I have not received them yet. My order number is WEB********. I can't track it any further, it arrived at the St. Paul Post Station on Dec. *th.**Thank you for your help

What happened: I want the second flannel shirt I ordered in the amount of $**.** canceled.*I want the second flannel shirt I ordered in the amount of $**.** canceled.

QA

How to contact Duluth Trading by phone?

To contact the Duluth Trading customer service by phone, you can follow these steps:

  • Look up the phone number of the Duluth Trading customer service. The phone number is listed on duluthtrading.com. Or check out the Duluth Trading phone number page on WorthEPenny.

  • Dial the Duluth Trading phone number 800-505-8888.

    Hours: 24 hours, 7 days

    Best time to call: 10:15am

  • Wait for an answer: Once the call is connected, wait for a Duluth Trading representative to answer on the other end.

    Average wait time: 2m

  • Identify yourself and state your reason for calling the Duluth Trading representative: Let him/her know who you are and why you are calling. Be specific and provide any relevant information about your order from Duluth Trading to help them assist you.

  • Ask for assistance: Ask the Duluth Trading representative to help you with your inquiry, whether it's about a product or service you purchased, a billing issue, or any other concern.

  • Follow any instructions given: If Duluth Trading needs additional information from you or provides any instructions, follow them carefully.

  • Thank the Duluth Trading representative: After you have received the assistance you need, thank the Duluth Trading representative for their time and help.

QA

How to get to a real person fastest?

To get to a real person as quickly as possible when calling Duluth Trading, you can follow these steps:

  • Dial the Duluth Trading customer service phone number 800-505-8888, which can be found on the Duluth Trading website or in your order confirmation email form Duluth Trading. Or check out the Duluth Trading phone number page on WorthEPenny.

  • When the automated voice prompts begin, do not press any buttons or provide any information about Duluth Trading. This may trigger the automated system to provide you with pre-recorded responses and options.

  • After a few seconds of silence, the system should give you the option to speak with a live Duluth Trading representative. This may be presented as an option like "speak to a representative" or "customer service".

  • Press the correct button when prompted by the automated system to speak with a Duluth Trading representative.

  • If the system still doesn’t connect you to a Duluth Trading representative, stay on the line without pressing any keys. Duluth Trading will eventually transfer you to a live person.

  • If you are on hold for an extended period of time, you may be given the option to leave a message for a call back from Duluth Trading.

  • Once you reach a live person, explain your issue and provide any relevant information about your Duluth Trading order. The Duluth Trading representative will work with you to resolve your issue as quickly as possible.

  • Alternatively, if you have a specific question or issue you need help with, you can try using the live chat feature on the Duluth Trading website. This may allow you to connect with a Duluth Trading representative more quickly and efficiently than calling.

QA

Any tips for calling Duluth Trading customer service?

When calling Duluth Trading customer service, here are some best practices to ensure a smooth and efficient experience:

  • Have your Duluth Trading account information ready before calling. This will help expedite your request.

  • Make sure you have a stable and quiet environment to communicate with the Duluth Trading representative without any disruptions or background noise.

  • Be polite and respectful to the Duluth Trading representative. Remember, they are there to help you and will do their best to resolve your issue regarding your order on Duluth Trading.

  • Clearly explain the issue you are facing and provide any relevant information or details that can help the Duluth Trading representative address your concern.

  • If the initial Duluth Trading representative is unable to resolve your issue, politely ask to speak with a supervisor from Duluth Trading or escalate the issue to a higher level of authority.

  • Take notes during the call, including the Duluth Trading representative’s name, the date and time of the call, and any reference numbers or case numbers provided.

  • If necessary, follow up with Duluth Trading after the call to ensure that the issue has been fully resolved.

By following these best practices, you can help ensure a positive and productive experience when calling Duluth Trading customer service.

QA

What can I do If I am unhappy with my call to Duluth Trading?

If you are unhappy with your call to Duluth Trading customer service, there are several options you can try:

  • Call again: Try calling Duluth Trading customer service again and speak to a different Duluth Trading representative. Sometimes a different Duluth Trading representative may have a different approach to resolve your issue more effectively.

  • Escalate the issue: If you are not satisfied with the response provided by the Duluth Trading representative, you can ask to speak with a supervisor from Duluth Trading or escalate the issue to a higher level of authority.

  • Provide feedback: After the call, Duluth Trading may ask you to provide feedback on your experience. Use this opportunity to provide constructive feedback, including what you felt went wrong and suggestions for improvement.

  • Reach out through other channels: If you are unable to resolve your issue through phone support, you can try reaching out to Duluth Trading customer service through other channels, such as email or chat. You can also explore the Duluth Trading Help Center, which offers articles and resources that may help you troubleshoot your issue.

  • Consider other options: If you are still not satisfied with Duluth Trading service, you may want to consider other options such as returning the product you bought on Duluth Trading or filing a complaint with a consumer protection agency.

QA

How do I contact Duluth Trading via live chat?

No, Duluth Trading hasn’t provided any live chat service currently. While live chat support is not currently available, Duluth Trading offers a range of other customer support channels that customers can use to get assistance. For example, customers can contact Duluth Trading customer service by phone, email, or social media. Phone support is available during 24 hours, 7 days, and customers can expect a prompt response from a Duluth Trading representative. Email support may take longer to receive a response, but it is a useful option for customers who do not need immediate assistance. Social media channels such as Twitter and Facebook are also great options for reaching out to the customer support team of Duluth Trading.

QA

How to contact Duluth Trading via social media?

You can contact Duluth Trading via social media by sending them a direct message on any of their official social media accounts. Here are the steps to contact Duluth Trading via social media:

  • Log in to your social media account (e.g. Twitter, Facebook, Instagram).

  • Search for Duluth Trading official social media accounts, which are typically verified with a blue checkmark.

  • Once you find the official account of Duluth Trading, click on the "Message" or"Send Message" button.

  • Type your message and explain your issue or inquiry about Duluth Trading. Be as specific and detailed as possible, and provide any relevant order information.

  • Wait for a response from the Duluth Trading social media team.

Please note that the social media accounts of Duluth Trading are typically managed during regular business hours, so responses may not be immediate. It's also important to keep in mind that social media channels may not be the most effective way to contact Duluth Trading for certain issues. For urgent or complex issues, it's recommended to contact Duluth Trading customer service via phone or chat for more personalized assistance.

QA

Does Duluth Trading have an email? How to contact Duluth Trading customer service by email?

Yes, to contact the Duluth Trading customer support by email, follow these steps:

  • Go to duluthtrading.com and navigate to the "Contact Us" or “Help” page. This information is located in the footer section of the website.

  • Look for an email address on the page.

  • Copy the email address provided by Duluth Trading and open up your email client. Create a new email and paste the email address into the "To" field.

  • In the subject line of the email, provide a brief summary of your issue or question about your Duluth Trading order. For example, "Return Inquiry" or "Product Question".

  • In the body of the email, provide as much detail as possible about your issue or question. Be sure to include any relevant order or account information, such as your Duluth Trading order number or username.

  • Once you have completed the email, click send. You should receive a response from the Duluth Trading customer support team within a few business days.

QA

What is WorthEPenny's relationship to Duluth Trading?

To put it simply, WorthEPenny is an independent third-party website that is not related to Duluth Trading. WorthEPenny provides free tools and resources to assist customers in reaching Duluth Trading customer service more efficiently, such as the Duluth Trading phone service that allows customers to bypass long wait times on the phone. WorthEPenny also provides tips and information on common customer service issues about Duluth Trading, as well as forums where Duluth Trading customers can share experiences and offer solutions to one another. While WorthEPenny works to assist customers of many different companies, including Duluth Trading, it is not associated with or endorsed by Duluth Trading.

DISCLAIMER:

Please note that WorthEPenny is not related in any way to the Duluth Trading official app or the Duluth Trading company. All third-party trademarks (including logos and icons) referenced by WorthEPenny remain the property of their respective owners. Unless specifically identified as such, WorthEPenny’s use of Duluth Trading trademarks does not indicate any relationship, sponsorship, or endorsement between WorthEPenny and the owners of these trademarks: Duluth Trading. All references by WorthEPenny to third-party trademarks like Duluth Trading are to identify the corresponding third-party goods and/or services and intended to constitute nominative fair use under applicable trademark laws.

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